Question 1

What areas do you cover?

Accepted Answer

We are based in Buckinghamshire and cover Buckinghamshire, London, Berkshire, Oxfordshire, Hertfordshire, Northamptonshire and the West Midlands. Extended coverage may carry a small travel fee — confirmed before booking.

Question 2

Do I need to provide water or electricity?

Accepted Answer

No. Our mobile unit carries its own water supply and power on board. We only need clear access to your vehicle.

Question 3

Are you fully insured?

Accepted Answer

Yes — we hold full public liability insurance and professional detailing insurance.

Question 4

How long does a detail take?

Accepted Answer

Anywhere from 1.5 hours for an Express Detail to 6–8 hours for the Signature Detail. Every quote confirms the expected duration before booking.

Question 5

How much does it cost?

Accepted Answer

Pricing starts from £25 for a valet and from £195 for the Signature Detail. Final pricing depends on vehicle size, condition and level of contamination.

Question 6

Do you detail supercars and prestige vehicles?

Accepted Answer

Yes — we specialise in prestige and performance vehicles and treat every car with the same care and safe methods.

Question 7

How do I book?

Accepted Answer

Tap any WhatsApp button on the site. Send your vehicle, postcode, service of interest and preferred date, and we'll come back with availability and pricing.

Question 8

What payment methods do you accept?

Accepted Answer

Cash and bank transfer, taken on completion once you're happy with the finish.

Question 9

What happens if it rains?

Accepted Answer

We monitor the weather and will reach out in advance if a booking needs rescheduling. Interior work is unaffected.

Question 10

Is your work guaranteed?

Accepted Answer

Yes — every detail is finished with a thorough final inspection. If anything falls short, we'll put it right.

Question 11

How often should I detail my car?

Accepted Answer

Most clients book a Signature Detail once or twice a year with a Maintenance Detail every 4–6 weeks in between. Prestige and ceramic-coated vehicles benefit from a regular maintenance cycle.

Question 12

What is paint correction?

Accepted Answer

Paint correction is a machine-polishing process that removes swirl marks, scratches and defects from your clear coat to restore depth, gloss and clarity to the paint.

Question 13

What is the difference between Stage One and Stage Two paint correction?

Accepted Answer

Stage One is a single-stage machine polish that lifts gloss and removes light swirls. Stage Two is a multi-stage process using compound and polish combinations to remove deeper defects for a near-flawless finish.

Question 14

What is ceramic protection?

Accepted Answer

Ceramic spray sealants and coatings bond to the clear coat to create a hydrophobic, glossy protective layer. This makes the car easier to clean and protects against contamination and UV.

Question 15

Do you use steam cleaning?

Accepted Answer

Yes — steam is central to our interior process. It sanitises surfaces, breaks down grease and lifts dirt from carpets, seats and vents.

Question 16

Can you clean leather safely?

Accepted Answer

Yes — we use pH-neutral leather-specific cleaners and conditioners that clean without damaging the natural finish.

Question 17

Can you remove pet hair?

Accepted Answer

Yes. Pet hair is included in our Interior Deep Clean using specialist brushes and extraction methods.

Question 18

Can you remove smells and odours?

Accepted Answer

Yes. Our Interior Deep Clean includes steam sanitisation and odour treatment. Persistent odours may require additional treatment — confirmed before booking.

Question 19

Do you offer maintenance plans?

Accepted Answer

Yes — we offer recurring Maintenance Details on a schedule that suits you. Regular clients get priority booking.

Question 20

Where can you work on my car?

Accepted Answer

Anywhere you have safe, clear access — driveways, garages, office car parks and private commercial premises. We assess access before every booking.

Question 21

How long does ceramic sealant last?

Accepted Answer

Our ceramic spray sealant typically lasts 3–6 months depending on wash frequency and conditions. Dedicated ceramic coatings last considerably longer — POA.

Question 22

Do you offer engine bay detailing?

Accepted Answer

Yes — included in the Signature Detail and available as a standalone service. We use safe pressure and dedicated dressings to leave the bay clean and factory-fresh looking.

Question 23

Do you clean convertibles and soft tops?

Accepted Answer

Yes — we use dedicated fabric or vinyl cleaners and protection products designed for convertible tops.

Question 24

How should I prepare my car?

Accepted Answer

Please remove any personal items and child seats you'd like relocated. Everything else we handle.

Question 25

Do you work in winter?

Accepted Answer

Yes — through most of the winter. Freezing temperatures affect exterior work, so we may reschedule when needed.

Question 26

What time do you start?

Accepted Answer

We typically start between 8am and 9am. Later start times can be arranged on request.

Question 27

Do you charge extra for larger vehicles?

Accepted Answer

Larger vehicles take longer and use more product, so pricing scales with vehicle size and condition. Every quote is confirmed before booking.

Question 28

Do you offer gift vouchers?

Accepted Answer

Yes — gift vouchers are available. Message us on WhatsApp for details.

Question 29

Can I get a fixed quote before booking?

Accepted Answer

Yes. Send us a couple of photos of your vehicle on WhatsApp and we'll confirm a fixed price before you commit.

Question 30

Do you require a deposit?

Accepted Answer

For larger detailing packages a small holding deposit may be requested to secure the date.

Question 31

What happens if I need to reschedule?

Accepted Answer

Just let us know as early as possible and we'll rearrange to a time that works for you.

Answers to every question.

Ready to transform your vehicle?